Critical Path Integrators (CPI) is a minority-owned and operated systems integration company headquartered in Syracuse, New York. Since 2013, we have become the single source provider of audio/visual and information technology services to many major projects and entities in Upstate New York and have provided a superior technical workforce for the nation’s largest audio/visual design firms. CPI is a NYS-certified, Syracuse-City-certified, and NYC-certified Minority Business Entity.
CPI is committed to ensuring racial equity in workforce development, and we recognize the significant need for more career and skill development opportunities to help break down the historical barriers that people of color face in employment. Our mission is to advance this value in our workforce and community via community partnerships, training programs, and employment.
Our commitment to nurturing a more diverse generation of technicians and tech professionals is demonstrated through our partnerships with Syracuse Surge, Empire State Association of Minority Contractors, Fellowship of Christian Athletes, 100 Black Men of Syracuse, and more.
Reasonable accommodations may be made to enable individuals with disabilities to perform the following essential functions:
The primary role of an AV Technicians is to set up and install media equipment such as LCD projectors, speakers, TVs, video monitors, and cameras. They also set up additional support AV tools like equipment racks. Additionally, they complete electrical wiring, programming, and basic construction. AV technicians
sometimes set up and alter room arrangements including tables, seats, and stages according to blueprints, layout diagrams, and schedules
While performing on-site work, AV technicians must provide outstanding customer service and develop working relationships with their clients. Great technicians’ mentor newer peers to provide a high level of customer service. They use strong communication as a tool to keep project progress moving forward and
put project coordinators at ease.
AV technicians skillfully run video, audio, and signal testing. Their responsibility is to guarantee the clients a high-quality experience. Technicians ensure all connected systems operate at peak performance. When
issues arise, they troubleshoot and adjust the AV system as required. AV technicians use objective analysis to spot issues and eliminate them during installation.
A key duty of AV technicians is to execute a flawless install from a project standpoint. The most successful technicians’ problem-solve and handle equipment malfunctions well, even under pressure. They focus on making sure their systems are working properly. When something goes wrong, AV technicians troubleshoot without showing concern to customers.
Technicians are to have a high school diploma or GED. An associate degree in audiovisual technology or a related field, such as digital media, is also useful. Certificates like the Certified Technology Specialist (CTS) designation are also attractive but not required at time of inquiry. It is a requirement for remaining employed at CPI.
The descriptions contained on this page are not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.
CPI provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.