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Critical Path Integrators

109 Twin Oaks Drive Suite U3
Syracuse, NY 13206

Helping businesses tackle AV & IT integration with peace of mind.

Critical Path Integrators (CPI) is an AV & IT systems integration company headquartered in Syracuse, NY. Since 2013, we have been dedicated to providing leading edge solutions and services to our clients.

Helping businesses tackle AV & IT integration with peace of mind.

Critical Path Integrators (CPI) is an AV & IT systems integration company headquartered in Syracuse, NY. Since 2013, we have been dedicated to providing leading edge solutions and services to our clients.

we are a minority-owned business

Critical Path Integrators (CPI) is a certified Minority Business Enterprise (MBE) by the City of Syracuse, New York State, and New York City. Along with our WBE partners, CPI can deliver full 30% diversified spending to any project.

Critical Path Integrators is a Small Disadvantaged Business
Critical Path Integrators is an NYS and NYC Certified Minority Business Enterprise
Critical Path Integrators is an NYS Certified Minority Business Enterprise
Critical Path Integrators is a Small Disadvantaged Business
Critical Path Integrators is a New York State and New York City Certified Minority Business Enterprise (MBE)
Critical Path Integrators is an NYS Certified Minority Business Enterprise

Meet Our Team

James Thornton

President and CEO

+1.315.433.1331
james@cpiav.com

Timothy Clark

VP Sales & Marketing

+1.585.857.6403
tim@cpiav.com

Ricardo Markland

VP of Operations

+1.315.433.1331 ext 02
ricky@cpiav.com

Sean Connolly

Project Manager

+1.315.433.1331 ext 03
s.connolly@cpiav.com

Ammiel Fernandez

Sales Manager

+1.315.433.1331
ammiel@cpiav.com

Will Thornton

Business Manager

+1.315.433.1331 ext 01
will@cpiav.com

Darrin Mitchell

Lead Technician

+1.315.433.1331 ext 04
d.mitchell@cpiav.com

Ana Thornton

Project Coordinator

+1.315.433.1331 ext 04
a.thornton@cpiav.com

Taliah Voeltzs

Installation Crew

+1.315.433.1331 ext 04
t.voeltzs@cpiav.com

Elijah Thornton

Installation Crew

+1.315.433.1331 ext 04
e.thornton@cpiav.com

Anthony Lewis

Installation Crew

+1.315.433.1331
a.lewis@cpiav.com

Billie Jo Rizzo

Executive Assistant

+1.315.433.1331
b.rizzo@cpiav.com

Our Story

When Critical Path Integrators (CPI) was founded in 2013 by industry veterans Timothy Clark and James Thornton, they already had an established track record in the community. Focusing on the simple objective of meeting the growing need for contracted technical systems installers, they took the name Critical Path Integrators, referring to the foundational concept in project management: the timeline that all trades must adhere to if a project is to come in on time and on budget. Out new company's approach would be based upon a deep understanding of the bigger picture and how each phase and role integrates seamlessly to accomplish the primary objectives.

We soon went to work, contracting for large design/build firms, allowing project managers to overcome geographic limits and cyclical labor shortfalls. Today, our company serves major integrators with staff augmentation, enabling them to outsource entire projects while maintaining their service level agreements.

Our Story

When Critical Path Integrators (CPI) was founded in 2013 by industry veterans Timothy Clark and James Thornton, they already had an established track record in the community. Focusing on the simple objective of meeting the growing need for contracted technical systems installers, they took the name Critical Path Integrators, referring to the foundational concept in project management: the timeline that all trades must adhere to if a project is to come in on time and on budget. Out new company's approach would be based upon a deep understanding of the bigger picture and how each phase and role integrates seamlessly to accomplish the primary objectives.


We soon went to work, contracting for large design/build firms, allowing project managers to overcome geographic limits and cyclical labor shortfalls. Today, our company serves major integrators with staff augmentation, enabling them to outsource entire projects while maintaining their service level agreements.

Our Culture

We pride ourselves in maintaining a positive and cultivating environment of inclusion. Our employees enjoy working on our team and we work hard to create a family atmosphere. Our team members have a strong work ethic and willingness to learn and grow.

Our culture is built on the foundation of meaningful employment, training, and career growth opportunities, resulting in prosperity for our workforce and customers. As a certified MBE, we are dedicated to hiring and developing a diverse workforce that is representative of its ownership and historically underrepresented peoples. This well-rounded pool of talent has produced the unique perspectives and fresh ideas that have caused our business to grow so quickly.

Commitment To Equity

We are committed to ensuring racial equity in workforce development, and we recognize the significant need for more career and skill development opportunities to help break down the historical barriers that people of color face in employment. Our mission is to advance this value in our workforce and community via community partnerships, training programs, and employment.

Commitment To Equity

We are committed to ensuring racial equity in workforce development, and we recognize the significant need for more career and skill development opportunities to help break down the historical barriers that people of color face in employment. Our mission is to advance this value in our workforce and community via community partnerships, training programs, and employment.

Community Involvement

Our commitment to nurturing a more diverse generation of technicians and tech professionals is demonstrated through our partnerships with Syracuse Surge, Empire State Association of Minority Contractors, Fellowship of Christian Athletes, 100 Black Men of Syracuse, and more.

Community Involvement

Our commitment to nurturing a more diverse generation of technicians and tech professionals is demonstrated through our partnerships with Syracuse Surge, Empire State Association of Minority Contractors, Fellowship of Christian Athletes, 100 Black Men of Syracuse, and more.

Start Your Career With Us

We’re on a mission to improve our lives by improving the lives of our clients. We thrive on empowering our team members to achieve their full potential. If you're interested in being part of a talented and diverse team, we want to meet you!

Careers at CPI →

Start Your Career With Us

We’re on a mission to improve our lives by improving the lives of our clients. We thrive on empowering our team members to achieve their full potential. If you're interested in being part of a talented and diverse team, we want to meet you!

Our memberships to leading industry associations allow us to stay current on the latest technologies while meeting or exceeding the best standards

Let’s Work Together

Our certified team of AV & IT experts can guide you through our various product catalogs of leading edge manufacturers and distributors to find the perfect brand with the perfect solution for your unique needs.

Contact Sales →

Let’s Work Together

Our certified team of AV & IT experts can guide you through our various product catalogs of leading edge manufacturers and distributors to find the perfect brand with the perfect solution for your unique needs.

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